Job Description

We are seeking a Senior Business Systems Analyst to join the Indiana Department of Transportation (INDOT) within the Digital Transformation division. This enterprise-level role bridges the gap between complex business processes, technical architecture, and data governance-translating high-level agency objectives into actionable user stories, business requirements, and system integration strategies.

• Client: Indiana Department of Transportation (INDOT)
• Location: Indianapolis, IN 46204 (Central Indiana local candidates only)
• Work Arrangement: Onsite (100 N. Senate Ave, Indianapolis)
• Role Type: Contract (10/05/2026 06/30/2027, long-term extension expected)
• Interview Process: Webcam initial interview, followed by an in-person 2nd round interview

Key Responsibilities

• Enterprise Requirements & User Stories: Document end-to-end functional specifications, process maps, and clear user stories to ensure zero gaps during QA testing and system deployment.
• Business Relationship Management: Serve as a trusted advisor to functional business units, guiding strategic technology decisions and driving organizational change management.
• Cross-Functional Collaboration: Partner closely with Data Governance Managers, IT Project Managers, QA Testers, and software architects to ensure complete interoperability across INDOT's data systems.
• Process Reengineering & System Integration: Identify root causes of operational bottlenecks, break down siloed workflows, and design multi-system integrations across enterprise platforms.
• Governance & Culture Alignment: Support digital transformation strategic roadmaps while ensuring solutions strictly adhere to state IT governance standards.

Required Skills & Qualifications

• Business Systems Analysis: 8+ years of core experience as a Business Analyst or Consultant delivering technology and software solutions in enterprise or state government settings.
• Requirements & Story Mapping: 8+ years writing detailed business requirements documents, functional specs, and Agile user stories.
• Stakeholder Management: 8+ years of experience cultivating relationships and presenting solutions to executive leaders, business owners, and technical teams.
• Problem Solving & SDLC: 8+ years of consultative problem-solving, process reengineering, and working with Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Location Constraint: Must be a local resident of Central Indiana available to work onsite in Indianapolis.

Preferred Qualifications

• Salesforce Ecosystem: Hands-on experience eliciting requirements and collaborating on Salesforce platform solutions; Salesforce Certified Business Analyst preferred.
• DevOps & ALM Tools: Experience managing work items, backlogs, and requirements traceability using Azure DevOps.
• SDLC Methodology: Strong working knowledge of Agile, Waterfall, and hybrid Software Development Life Cycle frameworks.

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