Maitre D Job at Cynthia, New York, NY

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  • Cynthia
  • New York, NY

Job Description

Maître D' / Host

Cynthia is looking for a Maître D' to be the first and last impression of our dining room — the person who sets the tone for every guest's evening from the moment they walk through the door.


What you'll do

  • Warmly and confidently greet, seat, and manage the flow of guests across a full, reservation-driven dining room
  • Own the floor plan and pacing in real time — balancing walk-ins, VIPs, and reservation timing against kitchen and service pace
  • Build relationships with regulars and VIP guests, anticipating needs and personalizing the experience
  • Manage the reservation system, waitlist, and phone/email guest communications
  • Coordinate closely with the floor team, management, and kitchen to keep service running smoothly
  • Uphold Cynthia's brand voice and hospitality standard in every guest interaction

What you bring

  • Prior experience as a maître d', host, or reservationist in a fine dining or upscale environment; Michelin-recognized restaurant experience a strong plus
  • Polished, warm, and unflappable under pressure — you set the tone even on the busiest nights
  • Strong organizational instincts and comfort with reservation platforms (we use Resy)
  • Sharp memory for faces, names, and guest preferences
  • A genuine passion for hospitality and for making people feel taken care of
Why Cynthia
  • Michelin-recognized, first-year acclaim from the Michelin Guide, The New Yorker, The New York Times, Food & Wine, and Eater
  • Competitive pay — hourly rate commensurate with experience, plus tip pool participation
  • A small, close-knit team where your work is felt by every guest, every night
  • Real growth path — we're an early-stage restaurant building toward more concepts, with room for people who grow with us
  • Strong benefits package

Job Tags

Hourly pay, Full time, Night shift, Afternoon shift

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