Job Description

Business Analyst

JOB-10044932

Anticipated Start Date

September 28, 2026

Location

Charlotte, NC

Type of Employment

Contract Hire

Employer Info

O ur client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

We are seeking a Business Analyst with 3–5 years of experience to support the design, implementation, and enhancement of Salesforce solutions. This role partners closely with business stakeholders and a collaborative Salesforce team to translate business needs into actionable, technical solutions that drive operational efficiency and business value.

Job Description

• Collaborate with business stakeholders to gather, analyze, and document functional requirements
• Translate business requirements into scalable Salesforce solutions across Sales, Service, and Experience Cloud
• Define both functional and technical solutions to address business challenges
• Support the design, implementation, and ongoing enhancement of Salesforce capabilities
• Work closely with a Salesforce team of 7–10 members to deliver high-quality solutions
• Conduct testing of new features and functionality to ensure alignment with business needs
• Document system changes, processes, and user requirements clearly and thoroughly
• Provide recommendations for system improvements, new procedures, or organizational changes
• Confer with stakeholders and technical teams to ensure successful implementation and adoption
• Support day-to-day system enhancements and troubleshooting
• Shift: 8am - 5 pm M - F

Skills Required

• 3–5 years of experience as a Business Analyst, preferably in a Salesforce environment
• Strong understanding of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud)
• Experience translating business requirements into technical solutions
• Excellent analytical, problem-solving, and communication skills
• Ability to work collaboratively in a team-oriented environment
• Experience with requirements documentation, testing, and stakeholder engagement
• Charlotte-based role with primarily in-office work
• Opportunity for partial remote work after initial training period
• Strong stakeholder management and communication
• Detail-oriented with strong documentation skills
• Ability to manage multiple priorities and projects
• Collaborative mindset with a solutions-driven approach

Education

• High school diploma required

Pay Rate

• $50 - $63 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

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